FAQ

Frequently Asked Questions
Q: How does the motion sensor work?
A: NightLumi lights automatically turn on when they detect movement within 3 metres and turn off after 15-30 seconds of no movement.
Q: Do I need to wire or drill anything?
A: No! NightLumi lights are completely wireless. Simply stick them anywhere using the included adhesive pads.
Q: How long does the battery last?
A: On a full charge the lights last 3-6 months depending on usage. Recharge using the included USB cable.
Q: How long does shipping take?
A: Standard shipping takes 7-20 business days. You'll receive a tracking number within 24-48 hours of your order shipping.
Q: Can I return my order?
A: Yes! We offer a 30-day hassle-free return policy. Contact nightlumistore@gmail.com for assistance.
Q: How many lights come in a pack?
A: Our standard pack includes 2 NightLumi motion sensor lights.
Q: Where do you ship to?
A: We ship worldwide including South Africa, USA, UK, Australia and more.
Q: How do I contact support?
A: Email us at nightlumistore@gmail.com and we'll respond within 24 hours.