Return & Refund Policy
At NightLumi we want you to be completely satisfied with your purchase. If you're not happy, we're not happy.
30-Day Return Policy
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
How to Return
Email us at nightlumistore@gmail.com with your order number
We'll send you return instructions within 24 hours
Ship the item back to us
Refund processed within 5-7 business days
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately with photos and we'll send a replacement at no cost.
Non-Returnable Items
Items damaged due to misuse
Items returned after 30 days
Refunds
Refunds are issued to your original payment method within 5-7 business days after we receive the return.
Contact Us
Email: nightlumistore@gmail.com